Working as a customer service employee at Winter & Company Benelux is all about variety and connection. Each day, I assist customers with their orders, provide advice for their projects, and help solve problems. My role often involves coordinating with transporters, warehouses, and production teams, meaning I interact with a wide range of people. This constant variety keeps my work exciting and fulfilling.

What truly makes Winter & Company special are the people. While I enjoy many aspects of my job, my colleagues - especially those in the Benelux branch - are the highlights of my work. Beyond that, the sense of unity across the entire Winter team creates an environment where collaboration and support thrive.

What I enjoy most about my role is the unpredictability. While my day might start behind a desk, no two days are ever the same, and I love the dynamic nature of my work.

My success in this role stems from my ability to connect with people. As the first point of contact for many customers, I strive to make them feel valued and appreciated, ensuring even the smallest orders are handled with care and attention.

Precision plays a key role in how I work. I take pride in staying organized and ensuring that every detail is correct, not just in my own tasks but across the workflow. While I cannot manage everything alone, I am fortunate to have the best team in the world to rely on.

At Winter & Company, I feel like more than just an employee — I am part of a team that works together to create exceptional results for our customers.

Leading designers, converters and international brands have trusted us for over 130 years – for cover materials that set standards in creativity, quality and sustainability. We owe this success above all to employees like Erik van Pol, who are personally on duty for you at 24 locations worldwide.